Frequently Asked Questions

  1. Why might I need to create an account on this website?
    The Wisconsin Media Lab website uses IP-based geolocation technology to determine if you are a Wisconsin resident. This is necessary because some of our media resources are licensed for use by Wisconsin residents only. If your IP-based address is not recognized as a Wisconsin address, you will need to create an account to use our media. You will be asked for your Wisconsin zip code and school district name.
     
  2. I am a Wisconsin resident, why am I getting an error message stating that Wisconsin Media Lab’s system cannot recognize me as a Wisconsin resident?
    The Wisconsin Media Lab website uses IP-based geolocation technology to determine if you are a Wisconsin resident. It is possible that some Wisconsin residents may have an IP address that is not recognized by our system. If your IP address is not recognized as a Wisconsin address, you will need to create an account to use our media.
     
  3. How do I view closed captions?
    Streaming videos have closed captions. Click on the “CC” symbol at the bottom-right of your video player. Closed captions can be toggled on or off. Downloadable videos do not have closed captions. Contact our Education Director for text files.
     
  4. What are the copyright restrictions for this media?
    See our Terms of Use page for all the answers.
     
  5. Still have questions? We listen!
    Contact our Education Director.
     
  6. If you are having problems, you will be asked which browser and operating system you are using.
    Visit http://thismachine.info/ to find the answers!