Frequently Asked Questions

  1. Why might I need to create an account on this website?
    The WPT Education website uses IP-based geolocation technology to determine if you are a Wisconsin resident. This is necessary because some of our media resources are licensed for use by Wisconsin residents only. If your IP-based address is not recognized as a Wisconsin address, you will need to create an account to use our media. You will be asked for your Wisconsin zip code and school district name.
     
  2. I am a Wisconsin resident, why am I getting an error message stating that WPT Education's system cannot recognize me as a Wisconsin resident?
    The WPT Education website uses IP-based geolocation technology to determine if you are a Wisconsin resident. It is possible that some Wisconsin residents may have an IP address that is not recognized by our system. If your IP address is not recognized as a Wisconsin address, you will need to create an account to use our media.
     
  3. How do I view closed captions?
    Streaming videos have closed captions. Click on the “CC” symbol at the bottom-right of your video player. Closed captions can be toggled on or off. Downloadable videos do not have closed captions. Contact our webmaster for text files.
     
  4. How do I download video or audio files?
    In the controller bar of the media player, you will notice there is a download icon. Simply click this download icon and a .mp4 (for videos) or a .mp3 (for audio) will be promoted to download to the file system of your computer. Currently downloads are restricted to devices with a built-in file system. This includes desktops, laptops, and some handheld devices. Unfortunately this does not include iPads at this time. To access a media file from an iPad, you will have to first download the file to a cloud storage location such as Dropbox, iCloud, Google Drive, etc. from a computer or laptop with a file system, and then retrieve it from the iPad.
     
  5. What are the copyright restrictions for this media?
    See our Terms of Use page for all the answers.
     
  6. Still have questions? We listen!
    Contact our Webmaster.
     
  7. If you are having problems, you will be asked which browser and operating system you are using.
    Visit http://thismachine.info/ to find the answers!