An office worker arrives bright and early, ready for another day on the job. But wait, there's a new co-worker sitting in a chair uncomfortably close. Pretty soon, elbows are bumping, ink is spilling and tempers are flaring. Elbow Room demonstrates four common approaches to interpersonal tensions: retreat, aggression, denial, and finally, negotiation. Key Issues: Identifying conflict styles; steps to problem-solving.
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